Terms & Conditions
Customer Care
At Hearth of the Willow, we are committed to providing our customers with exceptional service and high-quality products made from alpaca fiber. If you have any questions or concerns about our products or your order, please do not hesitate to contact us. We are here to help!
Our Customer Care policy is designed to build trust and ensure that our customers can buy with confidence. We use third-party banking to verify payment and protect your personal information. We will only contact you after your purchase has been successfully completed, and we will never share or sell your information.
If you would like to learn more about our company and our commitment to alpaca fiber, please visit our About Us page. Thank you for choosing Hearth of the Willow!
Privacy & Safety
At Hearth of the Willow, we take your privacy and safety very seriously. We use industry-standard security measures to protect your personal information and ensure that your online shopping experience is safe and secure.
We only collect data that is necessary to process your order and provide you with exceptional service. We will never share or sell your information to third parties.
If you have any questions or concerns about our Privacy & Safety policy, please do not hesitate to contact us.
Wholesale Inquiries
At Hearth of the Willow, we are proud to offer our high-quality alpaca fiber products to retailers. If you are interested in selling our products in your store, please contact us for more information.
We offer competitive pricing and exceptional service to our wholesale customers. Let us help you take your business to the next level!
Payment Methods
- Credit / Debit Cards
- PayPal
- Offline Payments